Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

the customer is responsible for the cost of returning the merchandise. If the return is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few days.To start a return, you can contact us at support@romerodecor.com

*Damages and issues

Please inspect your order upon reception and contact us immediately at support@romerodecor.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.